Refund Policy

Effective Date: 01/02/2026

At LisaWildlingArt.com, we create and sell original, one-of-a-kind artworks. Because each piece is unique and fully visible to you before purchase, we do not offer refunds for change of mind. We encourage you to carefully review the artwork images, descriptions, and dimensions before placing your order.

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1. Damaged or Defective Items in Transit

We take great care when packaging and sending artwork, but once an item leaves our studio, shipping is the responsibility of the courier.

• Please inspect your artwork upon delivery.

• If there is any damage during transit, claims must be made directly with the courier, according to their insurance and procedures.

• We are happy to assist by providing photos, documentation, or proof of value to help with any courier claim.

2. Custom or Commissioned Art

• Custom commissions are created specifically for you and are non-refundable once production begins.

• Please ensure all details are confirmed before placing an order.

3. Prints and Reproductions

• Refunds or exchanges for prints or reproductions are only available if the item is damaged in transit, following the same courier responsibility outlined above.

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By purchasing from LisaWildlingArt.com, you acknowledge and accept this Refund Policy. We want you to enjoy your artwork, and we’re always happy to provide support or information to help you safely receive your pieces.